Deviix (“Company,” “we,” or “us”) is committed to providing our customers with a smooth and efficient shopping experience. Please see below for information about our shipping and delivery policies:
- Shipping Methods: We usually ships the product within 48-72 hours for orders placed on all days exclusive of national holidays note that delivery times may vary depending on your location and the shipping carrier.
- Shipping Costs: Shipping costs are calculated at checkout and vary depending on the shipping method and your location. We may offer free shipping promotions from time to time, so be sure to check our website for current offers.
- Order Processing: We process orders within 1-2 business days of receiving the order. Orders placed on weekends or holidays will be processed on the next business day.
- Delivery: We offer standard and expedited delivery options. Standard delivery typically takes 3-12 business days, while expedited shipping typically takes 1-3 business days. Please note that delivery times may vary depending on your location and the shipping carrier. Timelines are exclusive of shipping timelines.
- International Shipping: We offer international shipping to select countries. Please note that international orders may be subject to customs and import fees, which are the responsibility of the customer.
- Delivery Issues: If you have any issues with your delivery, please contact us at info@deviix.com. We will do our best to assist you in resolving the issue.
- Order Changes/Cancellations: If you need to make changes to your order or cancel your order, please contact us at info@deviix.com within 24 hours or before the product is being shipped, whichever is earlier. Order changes and cancellations won’t be possible once it gets shipped from our facility.
- Contact Us: If you have any questions or concerns about our shipping and delivery policies, please contact us at info@deviix.com.